Every company makes the claim of having a great team of employees. For new leaders and businesses, this goal is achieved one step at a time. For Bond Coffee Company, that means one cup of coffee at a time. In this episode, meet Kathleen McIntyre, manager of this locally-owned coffee shop in one of the hottest Nashville neighborhoods. She shares how they prioritize the experience customers receive with each employee. And that experience is defining their team.
37 – Customer Experience in Every Cup of Coffee w/ Kathleen McIntyre
