37 – Customer Experience in Every Cup of Coffee w/ Kathleen McIntyre

37 – Customer Experience in Every Cup of Coffee w/ Kathleen McIntyre
Every company makes the claim of having a great team of employees. For new leaders and businesses, this goal is achieved one step at a time. For Bond Coffee Company, that means one cup of coffee at a time.  In this episode, meet Kathleen McIntyre, manager of this locally-owned coffee shop in one of the hottest Nashville neighborhoods. She shares how they prioritize the experience customers receive with each employee. And that experience is defining their t

35 – Tipping Points: Critical steps in a growing biz w/ Eric Jackson

As businesses grow, a variety of conditions come together to create what we call a “tipping point”.   A certain level of infrastructure, role clarity and culture must exist to ensure the business sustains it’s growth trajectory. Keystone provides IT consulting to small and midsize businesses by ensuring computers, data and network are kept safe and secure as well as digital marketing strategies through technology.  A recent conversation with Manager Partn

34 – Internships create competitive advantage w/ Ben McIntyre

Companies need great employees and great candidates need a good job.  In our conversation with Ben McIntyre, CEO and Founder of Internpreneur, we discuss an interesting fight for great talent companies are finding in the marketplace.  The company provides recruitment and placement connecting companies with the entry level talent they need through internships.   Outstanding students participate in the program so companies get access to top talent ahead of t