Every company makes the claim of having a great team of employees. For new leaders and businesses, this goal is achieved one step at a time. For Bond Coffee Company, that means one cup of coffee at a time. In this episode, meet Kathleen McIntyre, manager of this locally-owned coffee shop in one of theContinue reading “37 – Customer Experience in Every Cup of Coffee w/ Kathleen McIntyre”
Tag Archives: Employee Experience
35 – Tipping Points: Critical steps in a growing biz w/ Eric Jackson
As businesses grow, a variety of conditions come together to create what we call a “tipping point”. A certain level of infrastructure, role clarity and culture must exist to ensure the business sustains it’s growth trajectory. Keystone provides IT consulting to small and midsize businesses by ensuring computers, data and network are kept safe andContinue reading “35 – Tipping Points: Critical steps in a growing biz w/ Eric Jackson”
28 – Inside the mind of your Gen Y employee w/ Clark Buckner
“When I was your age” is a phrase often quoted among employees separated by several years. Never before has the workplace experienced such age diversity which can create challenges regardless of your number of birthdays. In this week’s episode, Clark Buckner shares insights of his Millennial generation. He helps us get inside the mind ofContinue reading “28 – Inside the mind of your Gen Y employee w/ Clark Buckner”
Is the patriotic spirit alive in your business too?
It’s a holiday week in the US. July 4th marks a special occasion for everyone from sea to shining sea, so the song goes. The week will likely be filled with parades, cook-outs, outdoor activities and fireworks. It’s a time to wish our great country happy birthday and reflect on how blessed we are toContinue reading “Is the patriotic spirit alive in your business too?”