Does your team have a “weeds” problem?

Yard work can provide some interested leadership inspiration.  This week while mowing my yard I came across this scene from the landscaping along the side of my house.  As you can see from the photo, an unwanted visitor had invaded my flowers….WEEDS! It took some time to remove them.  And as I fought them andContinue reading “Does your team have a “weeds” problem?”

The Super Six: Skills you must expand to survive (Upside-down Leader Series)

This post wraps up our short series on Upside Down Leadership.  The past two weeks we have talked about the circumstances faced business leaders today.  Week One’s article shared some current voluntary turnover statistics that may take some businesses by surprise. In last week’s post, we began to debunk the way in which many organizationsContinue reading “The Super Six: Skills you must expand to survive (Upside-down Leader Series)”

Turning flips: Two sides of the same coin (Upside-down Leader Series)

Remember the eternal question of the chicken and egg?  Which came first? Well, leading and managing may fall into the same quandry.  Last week we began a blog series on Upside-Down Leadership.  In today’s marketplace, this style of leading is not only important but necessary. Let’s use the laws of nature to begin our focus. Continue reading “Turning flips: Two sides of the same coin (Upside-down Leader Series)”

How Hampton Inn “Payed it” Forward in Gratitude

A few weeks ago we introduced you to Mona, the dynamite customer service weapon for Hampton Inn in Montgomery, Alabama.  When I told her I wanted to feature her in our blog I promised to forward a copy to her General Manager to which she was thrilled.  If you missed her article, click here forContinue reading “How Hampton Inn “Payed it” Forward in Gratitude”

What do baseball and apple pie look like in your company?

Baseball and apple pie.  And during the first week of July fireworks and family celebrations can be added to the list.  It’s “celebrate America’ week across our country. People everywhere will find a way to celebrate in some form this week, the essence of celebrating freedom and proclaiming pride in America. Symbols of celebration takeContinue reading “What do baseball and apple pie look like in your company?”