Leadership Boot Camp: Forward Feedback

In this final week of Leadership Boot Camp, we tackle the critical skill of delivering forward feedback – the conversations that drive you closer to defined success.  In today’s fast-paced environment, specific, meaningful feedback can be very difficult to accomplish.  But without it, your team will never move to the next level which means yourContinue reading “Leadership Boot Camp: Forward Feedback”

Leadership Boot Camp: Seek Clarity

On  scale of one to ten, how do you measure up?  If a “man on the street” interview was held with each member of your team, how would they answer this question:  Based on feedback from my supervisor, how is my performance?  I suspect answers would vary.  Some would say, “I know I’m doing wellContinue reading “Leadership Boot Camp: Seek Clarity”

How many “thank you” languages do you speak?

Gracias.  Danke.  Merci.  Grazie.  Thank you.  How do you say it?  Every country and culture has a way of showing appreciation to others. This week’s focus is simple.  On this week of the United States’ tradition of celebrating Thanksgiving, what a wonderful opportunity to remind us of its importance in the workplace as well. ApartContinue reading “How many “thank you” languages do you speak?”

Is your team living somewhere between 100% and “good enough”?

I hope the title of this week’s article caught your attention. The truth is most teams today really do fall somewhere between 100% and good enough.  This statement is true in regard to a team’s innovation, cohesiveness, problem solving and even reaching results. The easy reason is the obvious one:  we’re all human and there isContinue reading “Is your team living somewhere between 100% and “good enough”?”

What is on your Customers’ Top Ten List?

We’ve all seen David Letterman’s Top Ten List right?  Each night he (or a special guest) shares with viewers the Top Ten reasons that explain a particular event or action.  It’s a clever tie into pop culture and has become one of his many trademarks.  Click here to read some of Dave’s best. So what ifContinue reading “What is on your Customers’ Top Ten List?”