It’s Always Sunny in Florida and other “Truths”

I had the privilege of taking a quick getaway to Florida with my parents recently. Two days in Florida (when you don’t live anywhere near the ocean) is always a great escape.  To get to hang out with my parents was the icing on the cake. And it was.  Sunday and Monday were beautiful withContinue reading “It’s Always Sunny in Florida and other “Truths””

Close calls in March Madness live in the workplace too…

If you are a college basketball fan, you’ve been in sports heaven the last few days as the NCAA tournament gets underway.  Never before have there been so many close games, surprising upsets and thrills at the buzzer.  Click here for a few highlights of some last second victories. Certainly, your perspective on the tournamentContinue reading “Close calls in March Madness live in the workplace too…”

A Helium-filled Customer Service Experience

A friend of mine had a special birthday recently that really called for the works.  You know…surprises, cake and of course, balloons. So in preparation for the big night, I ordered a bouquet of balloons from my local Publix to be picked up on my way to the birthday dinner. I arrived and requested theContinue reading “A Helium-filled Customer Service Experience”

Detroit Airport: Game. Set. Match

A recent client visit took my travels through the Detroit airport.  It was a week night and my connecting flight was departing from the last gate at a different terminal (Gate 77 to be exact). Anyway, on the trek to my gate, I couldn’t help but notice how clean the airport was.  No trash, polishedContinue reading “Detroit Airport: Game. Set. Match”

Learning from Tiger Woods’ Spit? Crazy but True…

Well, Tiger Woods is in the news again. And unfortunately, his recent actions are drawing a great deal of criticism from fans and PGA officials alike. This incident occurred at at the Omega Dubai Desert Classic this past weekend.  Tiger’s score wasn’t where he wanted it – which okay, can be frustrating.  But it’s hisContinue reading “Learning from Tiger Woods’ Spit? Crazy but True…”