Leadership Lessons from the Ice Bucket Challenge

The Ice Bucket Challenge. Have you seen it? It’s the craze that has taken over social media sites in the last few weeks and raised over $88.5 million dollars for ALS, also known as Lou Gehrig’s Disease. The idea of using buckets of ice water as a platform for ALS awareness came from former BostonContinue reading “Leadership Lessons from the Ice Bucket Challenge”

14: Offense and Defense: Your Winning Biz Game Plan

Pick any time of the year and you can find a sport to follow. For each of these team sports, there is a definite offense and defense strategy. And let’s face it, you must have both to win a game. For business leaders, the same is true. Unpack a few fundamentals of your business gameContinue reading “14: Offense and Defense: Your Winning Biz Game Plan”

What’s in a name? Coke knows..one beverage at a time

Perhaps William Shakespeare said it best, “What’s in a name? That which we call a rose by any other name would smell as sweet.” Everyone on the planet loves to hear their name. And the Coca Cola Company is helping many customers see their name in lights…or on a bottle and in the meantime, isContinue reading “What’s in a name? Coke knows..one beverage at a time”

12 – How the Memory Game creates Great Customer Experiences

Do you remember the Memory game?  Players lay cards placed face down on a surface and two cards are flipped face up over each turn. The object of the game is to turn over pairs of matching cards.  It takes concentration, attention and memory skills to win. The retailer Lowe’s has captured this concept withContinue reading “12 – How the Memory Game creates Great Customer Experiences”

What creates your sense of business urgency?

Can you relate?  I was driving through town recently when a motorcycle cop pulled behind me and turned on his lights.  Much to my dismay, my tags were expired and it was his duty to let  me know…and write me a ticket. I had not received a reminder about my tags renewal and it justContinue reading “What creates your sense of business urgency?”