Meet Tim Harris. He owns his own restaurant — where hugs are on the menu! The sign says, “Tim’s Place: Breakfast, lunch and hugs!” Tim sums up his philosophy of being a restauranteur — and life: “Food is food. I give them a hug and then they all feel better!” Tim has down syndrome. HeContinue reading “If “hugs” aren’t our business specialty, then what is?”
Tag Archives: deliberate interaction
When Customer Service Goes Outside the Lines
I was traveling recently and stopped at the Starbucks inside the airport before catching my plane. As usual the line for that caffeine jolt was quite lengthy (especially for folks traveling before 8am). As I waited in line for the next available cashier, I overheard the barista shout out to the folks in front ofContinue reading “When Customer Service Goes Outside the Lines”
Maintaining your Team: Will a little WD 40 and Duct Tape do the trick?
Maintenance. I was reminded of this word over the weekend as I washed my car. The grit and grime of the winter season had taken its toll on every inch of my vehicle. As I scrubbed the tires, I was reminded how easily things (anything really) can get out of hand without regular upkeep andContinue reading “Maintaining your Team: Will a little WD 40 and Duct Tape do the trick?”
How Leaders Can Take Advantage of Cupid’s Holiday
February 14th heralds in chocolate covered hearts, flowers and heartfelt appreciation for those special people in our lives. It’s a day many people either anticipate with excitement or dread to struggle through. Perhaps it is an overrated holiday or a day to simply appreciate others. But for your workplace, Valentine’s Day can be a greatContinue reading “How Leaders Can Take Advantage of Cupid’s Holiday”
Random Acts of Kindness: What if this happened in your workplace?
If you are on Facebook, you have likely seen this viral post appear from one of your friends in the last few weeks: The first 5 people to comment on this post will receive, within this calendar year, a gift from me – something like a book, baked goods, something handmade etc. It can happenContinue reading “Random Acts of Kindness: What if this happened in your workplace?”