How often do “amazing” and “service” go together for you when you are the customer? Sadly, not enough for most of us. But this past week it happened to me. And when you have an amazing customer experience, you have to share it. And you guessed it, there are some best practices every organization canContinue reading “Three secrets to amazing customer experiences”
Category Archives: Business Execution
Does your biz strategy resemble Where’s Waldo to your Team?
We are just a few weeks into the new year. I wonder what your world is like as the new year unfolds? Are you refreshed from the holiday season and ready to begin strong? Do you have a clear plan for the year? Or better yet, what about the first quarter? I heard a sermon recentlyContinue reading “Does your biz strategy resemble Where’s Waldo to your Team?”
What is your “One Thing” for 2014?
There is just something about kids and Christmas. They bring a magic to the season like nothing else. Meet my niece Becky. She’s ten years old and all girl. Pink is one of her favorite colors. She knows the lyrics to most Johnny Cash songs and has already told her Nana what dessert she wantsContinue reading “What is your “One Thing” for 2014?”
Three Ways to Create Team Success in 2014
2013 is almost a memory and most businesses are focusing on what the coming year will hold. With a few short days left in the calendar year, it is important to be thinking about specific strategies that will make your team thrive in 2014. Let’s face it, competition is stiff and your team is whatContinue reading “Three Ways to Create Team Success in 2014”
You made a New Year’s Resolution..So what?
Thank you Amber Hurdle for our guest post this week! New Year’s Resolutions It’s that time of year again! Time to make arbitrary goals that we are already going to laugh about not reaching. Or perhaps we set goals for our businesses to feel like we are putting a check in the box, but it’sContinue reading “You made a New Year’s Resolution..So what?”